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TrendReader FAQ

Frequently Asked Questions for TrendReader

Q: Why am I getting User Permission errors when using TrendReader with Windows?

A: You may be logged on as a restricted user. In order for restricted Windows XP users to gain unrestricted access to the TrendReader application settings, the permissions for "C\USERS\PUBLIC DOCUMENTS\ACR SYSTEMS\TRENDREADER" for WIN 7, 8 and 10.

The same access permissions must also be applied to the application folder "...\Program Files\ACR Systems\TrendReader\" and it's sub-folders. 

Please note, these rights must be inheritable. See your network administrator or IT specialist to make the necessary changes to the folders' permission settings.

Q: How do I print graph Statistics in TrendReader?

A: In TrendReader, right click on the Statistics tab and select Copy. This allows you to paste the information into a document for printing.

Q: How do I create custom logger connections in TrendReader?

A: TrendReader allows you to create customized COM connections based on available COM ports on your PC. Click here for more details.

Q: Can I communicate with multiple COM ports at the same time with TrendReader?

A: Yes, you can. TrendReader has the ability to communicate with multiple COM ports simultaneously. Click here for more details.

Q: How can I open multiple files on the same graph?

A: With TrendReader it is easy and quick to open multiple .TRW or .DLF files simultaneously in one graph. There are two methods that can be used. Click here for a detailed explanation.

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